So pleased to have worked with Open Bionics to help change my daughter’s life for the better. Amazing cutting edge technology, twinned with warmth and generosity from the team. Couldn’t recommend enough. A total game changer! 5 ⭐ ⭐️⭐️⭐️⭐️ all around
Excellent service very professional , we are very happy I think we find the right people to provide the necessary support for our daughter , with this new prosthesis will have an easier and happier life our daughter , thanks to the doctor William for its flexibility and attention!!!!
ES: Genial nos ayudaron muchísimo fueron muy amables y atentos Hicieron muy muy feliz a mí hijo y a nuestra familia
EN: Great, they helped us a lot, they were very kind and attentive. They made my son and our family very, very happy.
The Hero Flexes have done everything I wanted and needed. With them being 3D printed, it just had all the breathability to it. Sweating was just pretty insane in my previous carbon fibre socket. You add gel sock and then the inner liner is carbon fibre, it’s brutal and it gets pretty hot here in North Carolina.
I love the fit of my Hero Arms and since the shape and weight of my arms haven’t changed, the team just printed my Hero Flexes with exactly the same fit as the Hero Arms and sent them out with no clinical appointments needed! My Hero Flexes are great! I have already completed 47 miles this week on the bike…I love them.
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In November 2020 I started my Hero Arm Journey and in March 2021, I with the help of family, friends, local businesses, and Open Bionics managed to buy a HERO Arm. The appointments at Open Bionics were hassle free and everyone I met there were so welcoming and supportive. It took a total of 3-4 appointments to finalise the details I needed (casting, fitting, training etc) to finally get my Hero Arm.
Fast forward to 2024. The HERO Arm has changed my life in so many ways. I use it every day at work as a Warehouseman at Screwfix. I can push cages, trollies and drive any Manual Handling Equipment vehicles (e.g. FLT) around the warehouse, as well as using other heavy machinery and equipment. The warrantee I had on my arm ensured that from 2021-2023 all repairs and updates were conducted quickly by Open Bionics. I was sent a “loan hand” on several occasions, my hand collected repaired and returned – usually within a week. This included repairs of the fingers and palm grips, and updates of the hand’s hardware.
The warrantee of my Hero Arm ran out in October 2023 and as it is such a cool piece of kit, the repairs can be costly which was not financially viable for me. After discussions with Chris from the Customer Service Team at Open Bionics, I was advised to approach the NHS as the Hero Arm is now available on the NHS for Hero Arm Users who have been using the equipment for more than 2 years – as well as other people in the UK with a limb difference – however for those starting their Hero Arm journey as a new user, the process is significantly longer. Please do not see this as a deterrent though. You need to persevere with the process to get your HERO Arm as it is utterly amazing.
The NHS process has been slightly longer than the first. The NHS need to ensure that money is being spent appropriately. My journey also started a little differently, as I had to go to see my GP to get a referral to the Orthopaedics Department at the NHS.
I again have had a lovely journey with Open Bionics who have worked closely together with the NHS to support myself to get a new Hero Arm. Many thanks to Helder from Open Bionics and Phil from the NHS, who have made this process easy to understand and have been so supportive. I have had my cast, fitting and training – as the HERO Arm I will be using is an updated version and there are some new things it can do! I am now awaiting delivery of my new HERO Arm.
Once the order for the Hero Arm was submitted by the NHS to Open Bionics, my arm will take less than 15 weeks to complete and delivered. All repairs and updates will now be done through the NHS, which means I am secure in the knowledge that if I have any problems or any parts need replacing, they will be done in a fast and efficient manner at no cost to me, meaning I don’t have to worry about my finances anymore.
I cannot thank or recommend Open Bionics or the Hero Arm enough. It has been an absolute pleasure to work with you. The Hero Arm is truly lifechanging.
Picture is of me on my wedding day in May 2024, using my Hero Arm to hold a glass of Champagne!!
When I slipped the Hero Gauntlet on and moved my joint and then my fingers went – I thought in amazement “Oh yes, look there!” And then we went on and on, trying out and adjusting everything, then they got a ball, then a screwdriver.. I could finally control the hardness of the grip.
The Hero Arm has been a huge asset to me because of what it’s helped me achieve physically and mentally.
For me the arm has been incredibly useful for my job as a technician because I do a lot of work that generally requires two hands and it has been more than capable keeping up with the workload.
Although its functions are of course useful, I find that being able to change arm covers really helps express myself while still looking stylish at the same time.
Since testing the arm from the start the team have always listened to us users and what we want to see featured or changed to make sure our experience with the arm is as beneficial as possible.
My name is Kristin, I became a Quad Amputee after the second round of chemotherapy for stage 4 Burkitt Lymphoma went bad when i went septic, and after life saving efforts all 4 limbs had to be amputated. But i was lucky to be alive and i knew that there was prosthetics that could help me after the long road of healing that had to take place, along with the chemotherapy i had to finish. I was so happy to be alive and when it came time finding Open Bioncs was such a blessing! The Hero Arm has changed my life, along with helping me with eating myself, holding a cup to drink myself, and picking up things, the Hero Arm has helped make walking on my prosthetic legs so much easier because I can grip my cane with my Hero Arm!! It is wild how confident my Hero arm makes me feel while I walk, go up & down stairs, and sit or stand. I didn’t think I would be this far in my recovery but with the help of the people who love me, my physical therapist, OT, my doctors, and prosthetists, the work I’ve done with the Hero Arm, my two leg prosthetics, and hopefully my above elbow amputation will soon join this work load lol this is what has gotten me where i am!! It’s fun to see kids faces light up when they see my Hero Arm and everything it can do, I love showing it off to them, and honestly as many adults are intrigued with my Hero Arm as the Kids are lol. Thank you Open Bionics for giving me back so much more with my Hero Arm that I unfortunately lost, I am so grateful!!
Kristin
My experience with Open Bionics was great. Elise and the team there were wonderful to meet and work with. The follow up care has been awesome. I have had prosthetic needs since 1987 and this is by far the best yet bar none. Very satisfied, will be back when needed.
Words are inadequate to express my sincere gratitude to the Open Bionics Team! This was a one of a kind experience! It took 3 visits to go through the process from zero to Hero Arm! Will is very friendly and knowledgeable about prosthetics. It was a great pleasure to learn from him and be guided through the process. We started with molding – than fitting and practicing – than final fitting and practicing. By the end of the practicing session I was very confident in wearing and operating my Hero Arm. What a fantastic feeling to feel like a superhero with new abilities!
My favourite thing is that the Hero Arm allows me to do things that I never could before, without it.
I would say to anyone thinking about getting a Hero Arm, just go for it. My bionic journey marked the start of a completely new chapter in my life, one that I thought would never be possible. Living with a limb difference has always been a major insecurity for me so never did I think that after twenty three years of living with a limb difference I would be able to experience what its like to have both arms. Over the last two years the Hero Arm has allowed me to do things that I thought would never be physically possible, it has also helped me build my confidence enough to finally be able to view my limb difference as something positive rather than an insecurity. Now when people stop to ask about my limb difference it’s mostly because they want to learn more about my Hero Arm. It’s even been a point of conversation when I met Russel Howard at one of his stand up shows last year! When I first received my Hero Arm I made a point by saying that I would need to learn to live life all over again but with both arms this time and even after two years I am still learning. My bionic journey has been one the most incredible experiences of my life, one for which I will forever be grateful!
The hero arm has made such an impact on my life, not only physically but also so much mentally! I wear two hero arms which help me so much when it comes to multi-tasking. They’re lightweight and functional more so than any prosthetic I have worn in the past. I’ve seen such an improvement in my confidence since having my hero arms and the customisability of them makes them almost an extension of myself and my style, turning the stigma of medical prosthetics on it’s head. Open Bionics has revolutionised prosthetic technology and I’m so so happy to be a part of it. 🙂
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I can’t say enough good things about open bionics, or the Denver clinic, where I went to start the journey to get my very own hero arm. The company is amazing and everyone at the Denver clinic is so professional and knowledgeable. They did an amazing job and now I have an arm I’m super proud of and I use it every day. They made every step super easy, and I couldn’t be more grateful.
After following Open Bionics for around 5 years and suffering increasing pain while using my old prosthetic arm I finally decided to take the plunge and contact them to see if I would be a suitable candidate for the Hero Arm.
That was the best decision I’ve ever made!
The whole journey from the initial phone call and crowdfunding help, through to the fitting appointments and opportunities to be involved with the hero arm community has been wonderful. At the time of writing it’s 9 months since I collected my hero arm and, while it instantly became a part of me (and the most comfortable prosthetic limb I’ve worn in over 40 years), I now feel that I’m a part of the Open Bionics family. These talented and compassionate people really listen to their clients and move mountains to ensure your hero arm is as in-tune with you and your personality as it can possibly be.
Oh, and that pain I used to have? It’s gone.
An amazing experience from start to finish. The whole process was very smooth and simple. Elise did a great job with our son. Did a lot of work with insurance getting everything taken care of and ready for us. The final product was also above and beyond what we expected. It can be a little intimidating at first, but I can’t recommend open bionics, or the Denver location enough. It was a huge opportunity for our son.
Absolutely lovely team, working with open bionics to get my son his Hero arm was an amazing experience. The team made sure me and our family were at ease the whole time, we travelled up from Cornwall and they were understanding of times of us getting there etc. We met with Helder and have nothing but good words about him, as well as everyone else we have had contact with. Hero Arms are the way forward!! 🦾🦾 Thank you all again.
Open Bionics literally changed my life through their innovative technology, their passion and energy for high quality prosthetics along with their client focused approach. My experience of Open bionics has been wonderful. I believe I once described my experience of Open Bionics as a clinic patient relationship, rather than that of a business and client.
All the staff from the Research & Development to Marketing through to reception staff all care passionately about creating a professional and warm atmosphere that is welcoming, reassuring and affirming. Every step of the prosthetic process was explained and demonstrated by a personal technician, who was able to answer questions.
Open Bionics, were able to put me in touch with their dedicated team committed to helping their clients/patients fundraise for their innovative prosthetics like the Hero Arm. Being hesitant with regards to fundraising, this team was able to advise, guide and demonstrate all that I would need to do in order to fundraise. I felt this was a real personal touch which fostered depth to the client/patient relationship. I found the entire process from inquiry to fitting easy, informative and friendly. This was further cemented with outstanding aftersales care.
I cannot recommend Open Bionics enough to anyone that is looking for prosthetic arms, whether this be an upgrade or first prosthetic. The technology is incredible with regards to functionality, weight, design and versatility of the multiple cover designs.
Having not had a prosthetic for over 16 years, I was highly sceptical that I would even be able to operate in myoelectric prosthetic, particularly when the NHS told me that there wasn’t enough signal in the area of my limb difference. The Technician, took this as a challenge and was totally confident that there would be away for me to operate the Hero Arm. In less than two hours the technician had achieved his goal and I had for the first time in 16 years operated a hand via my limb difference.
Open Bionics have given me a level of independence back that I had once lost. This has had a positive impact on my family and my calling as a Priest. My Hero Arm as quickly become part of my identity and feels natural with regards to operating the hand. I don’t think this would have been impossible without the experience and professionalism of Open Bionics.
Thank you to the whole team at Open Bionics and may you continue to grow and have positive impacts on many many more lives.
Bionic Rev
Open Bionics have changed my Daughters life for good. The whole process of creating the perfect bionic arm was pleasant and enjoyable for the whole family. Open bionics helped us every step of the way, including getting the funds together to buy the hero arm. I would give them 10 stars if the option was there.
Since my daughter has started using the arm she has started learning a lot of new things she can do but also it has gave her so much confidence in every day life.
If you or anyone is looking into Bionic arms I would 100% get one from Open Bionics.
The arm itself has many different movement options and is easily done. The control of the movement is very impressive. It’s strong, slick and not to heavy. Covers can be replaced with ease and the arm just looks great.
Thank you again Open Bionics for making my Daughter one step ahead of everyone else rather than one step back.
I found out about Open Bionics while researching prosthetic devices for my personal use. After having not worn a prosthetic device for 35 years I felt like this was a great product to begin my journey in the bionic world. From my very first interaction until my most recent they have been incredibly professional. They respond to communications in a timely manner and are open to communicating via social media channels as well. This made it incredibly easy to have a conversation with them when needed. I am based in the US and worked with the Hanger Clinic to obtain my hero arm. I love the fact that it is 3-D printed and has customizable capabilities for my own personal style. It’s an incredibly affordable Prosthetic device. Once my arm was delivered to me the service did not stop. They continue to seek information and input around the usability functions and features of the arm. I have had a number of conversations with their team To discuss functionality and features I’d love to see in the future. It’s not too often you find a company that’s willing to have a meeting and listen to your feedback on their products and remain open minded. Would I work with them again? 100% yes. Would I use their equipment in the future? I am looking forward to the advancements that they will make with future designs of the hero arm.
An incredible team of innovative professionals who are clearly striving to provide life changing bionic prosthetics where ever possible. I can not thank them enough for what they have done, and what they’re pushing to achieve.
My daughter, Phoebe, was born with an upper limb difference as well as a hugely bubbly character, and a fear of mine was that her limb difference would, due to other’s misunderstanding, compromise her personality as she grew older. Thanks to Open Bionics and their awe-inspiring Heroarm, this fear has been completely extinguished. Phoebe’s bionic prosthetic has totally thrown what may have been seen as a negative curiosity to the completely opposite end of the spectrum. Other children now, instead of asking “why does that girl have only one arm?”, are blown away with the amazing, outstanding piece of equipment which is looked upon with envious eyes. This has, in fact, increased Phoebe’s bubbly, zany character ten fold, and has provided her with a massive confidence boost within herself. So not only has Open Bionics team supported Phoebe physically, they have helped her mentally with a life time of courage which cannot be compared.
The functionality of the Heroarm is unbelievably fantastic. Equipped with rubber finger tips alongside a steady but firm grip, Phoebe has been undergoing a plethora of tasks purely on her own which would have, before receiving her Heroarm, required assistance (examples can be seen on her Instagram and TikTok: phoebe.bionic) which has, again, increased her confidence with every day life as we’re all entitled to.
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Five of our Team LimbBo Children now have Hero Arms. As well as helping them in practical ways, the boost this has given to their self esteem is immeasurable. Open Bionics has always been mindful of our children’s needs and has engaged them fully in the process of obtaining their arms. This has had a ‘knock on effect’ for our younger children who are mesmerised by the older ones wearing their hero arms at events.
Open Bionics has always been approachable and has listened to any suggestions that we have made – we can’t wait for more of our children to receive an arm and look forward to future projects
Open bionics has changed my life. Since I can remember I had always wanted a bionic hand and thanks to open bionics my dream has come true. I get excited when I can do things I couldn’t do before. I’m like a big kid showing everyone . I’m 53 years old and it’s the best Christmas present I’ve ever had.
I am so proud to wear it. No more putting my hand in my pocket to hide it.
Thank you so so much.
Open Bionics have given me the best experience possible with their prosthetic services. They made a socket that fits well and is comfortable. The Hero Arm itself is amazing, it gives me a lot of confidence when I wear it. I would recommend Open Bionics to anyone with a below the elbow limb difference.
This is an amazing company that produces an amazing product. I can’t say enough about Open Bionics and the Hero Arm. They continually go above and beyond and everyone is always so helpful, patient, and kind!♥️
I love the arm, wear it everyday and I am totally lost without it. Its become a part of me. It is the most incredible thing and feel so lucky to have one.
10 out of 10-definitely recommend, it has changed my life.
I absolutely love my new state-of-the-art Hero Arm! It’s 3D printed to fit me perfectly! It incorporates several advanced features, from three different user modes to carbon fiber cables. My Hero Arm has allowed me to return to many of my previous activities I could no longer do since my amputation. It’s functionality is only matched by it’s beauty, I love seeing it’s refection when I pass reflective surfaces! I would highly recommend this amazing prosthetic to anyone who needs one!
And just like that…… a full year today since I received my life changing arm. Thanks to everyone involved in making dreams come true. Not all Heros wear capes, we wear #HeroArms.
Definitely a 10/10.
Service is spectacular. 👌
I’ve had better service in 2 years here than the 40 with the NHS.
Thanks again for everything 🙏
The Hero Arm has given me so much more confidence. It’s great to wear it but the biggest difference is how I now feel when I am not wearing it. I’m totally ok with my limb difference now, I’m not shy about it, it’s just made my life easier. It helped me to accept being different and that it’s cool.
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It was an absolute pleasure working with Dan and Open Bionics!! Dan was so welcoming and so wonderful to work with! Jordan was so excited to go see Dan for each visit! Getting Jordan’s hero arm was life changing! It was a complete confidence boost and Dan’s patience and help with teaching Jordan to use it was amazing!
Emily was beyond helpful during the process of getting my hero arm. She has great communication, and kept me updated throughout the entire process. Along with this she reached out to check in the weeks following after receiving my arm to ensure everything was going smoothly. 10/10 Wonderful experience!
Well I have today picked up my hero arm. What can I say but blown away by it all.
Great team, informative through the whole process and here I am at almost 57 years old without a hand learning new tricks with my new hand and arm.
Just been practicing picking up eggs, so far not cracked any👍
Also testing pint glasses, think I have aced that challenge so will level up by having a beer.
Amazing company, they have given Luke a chance to regain his independence…
Friendly staff! Always look after you.
Couldn’t have asked for a better group of people to help me get my new arm! They are knowledgeable, kind, and didn’t make me feel like just a customer. If you’re looking for an affordable below elbow prosthetic, these are the only people I’d recommend!
Where can I start with Open Bionics!! They have helped us so much!! My son absolutely loves his hand! He can do so much with it! I recently purchased a cover for his hand and they were so helpful and helped us in every way possible! I am grateful for all they have done!
Great experience staff was really friendly and helpful, my daughter was so happy to receive her hero arm and they took that extra step to make her feel special 🙂
Incredible company and incredible people.
I cannot thank them enough for what they are doing and how they’ve changed my life
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Today my daughter recieved her hero arm she’s 10 years old and was ready to have a normal life like every other child the team at open bionics are the most kindest and most helpful respectful people I’ve ever met to each and everyone of you there thankyou for making my daughters dream come true she can now live a normal happy life because of you all 😌
I love it so much I waited for over 7 yrs for this every since I lost my hand in 2017 she went above and beyond for even found a program that has blessed me with my flights back and forth to the Dr office down here in Florida thank u so much
Open Bionics is Awesome. From day one driving to Orlando meeting Emily to start the process to get my Hero Arm was a great experience. Emily was very Professional and Knowledgeable throughout the whole process. From beginning to the arrival of my arm, Emily kept me updated every step of the way. When I went back to her office to pick it up, she made sure that everything worked properly and I was happy. I would definitely recommend Open Bionics to anyone that’s in need of a great product. Thanks Emily.
My son got an iron man hero arm back in April and has loved every second of it! Very grateful for the Open Bionics team and all they do!
There’s is so much to say about open bionics they have change my son’s life . The staff and amostopher is wonderful. My son got an iron man arm and has loved it since. They are very informative and my son was able to learn how to use his arm within minutes. He is able to enjoy things better than he did before . I am forever greatful for open bionics.
They made us feel very special and nothing was to much trouble, they help us so much an have changed my daughters life physically and mentally, massive thank you.
Fantastic product amazing service, really easy to communicate with especially if needing advice very quick to respond.
Fantastic game changer 😄🦾
Absolutely brilliant here at open bionic from start to finished highly recommend
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Their product might change my life. One of the most helpful team of people I’ve ever met. I can see a bright future for this company.
Also, they technically can make you an Avenger abs you can’t beat that.
An excellent setup and service, would definitely recommend
“I just want to say I haven’t took my arm off yet and that I cannot thank you all enough for making this happen for me I really can’t.
Iv cried about four times so far and this really will be life changing for me.
You are all so incredible. Thank you thank you thank you.”
“I had my first shoot yesterday everyone is mind blown by the hero arm! “
Thank you so much. Lucy was so excited this morning I thought she had won the lottery. Her arm was charged at 100%.
We never had a zoom call is it too late? Purely because Lucy would like to share what she can do which is everything!
Thanks again for all of your help I have to say your service is just brilliant!
Thank you – I cannot state just how life changing this device has already been. Thinking of how in 2009 I was faced with either no prosthetic or a hook and how I tried going the hook route only to give up when kids immediately were scared to be around me. This device has boosted my confidence and overall has given me a new outlook. The fact that Open Bionics set out to change how affordable prosthetics were, and have not only achieved that but have changed lives… I’m happy to finally be one of those whose life you’ve changed. Thank you, from the bottom of my heart. Looking forward to sharing my story with more potential users.
Forever Grateful,
And just like that I was able to dance and hug my daughter at her wedding last mouth with. 2 arms . 😊
Hello — I wanted you to know just how genuinely empathetic, informative and caring one of your Seattle-based team members was today. Our interaction with Lucas (I really wish I’d asked his last name) opened a world of inspiration. As a family seeking ways our twin daughters might explore adaptive technology for tetramelic monodactyly, Lucas and his teammates at a Lucky Fin event (upper limb difference US organization) exuded confidence and patience in answering our questions and giving us hands-on experience with your breakthrough prosthetics.
Please pass on the feedback to Lucas and team, and we look forward to enjoying the Hero Arm in the near future!
Best,
It made me feel like a whole person. I am definitely looking forward to challenging all that bionic hands have to offer and more. I’d like to thank Emily for the hard work she put into this project, making sure that everything was perfect. Her keen sense of knowledge of working with the hands, gave me a big headstart and boosted my confidence. I feel like I’m ready to take charge and change my life, thanks for everything.
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I have had the pleasure and opportunity with the help of everyone at open bionics helping me with my journey. It’s been amazing, and the staff are very knowledgeable and caring and by far the best .I am so thankful and can’t wait to see the endless possibilities
Will is the best!! Thank you so much!!
A real passion for what he is doing here, and what he is doing is changing people’s lives!!
Open bionics is providing life changers.my grandson will be able to as he will say,back to his old life.the things that we take for granted like cutting your food,to tie your shoes,to button a shirt are simple things but hard to do with one hand.from the beginning with the folks in Colorado,to Sarah in England,Lucas in Seattle and Emily and Daniel in New York.Daniel became my grandsons buddy.he took the time and connected with him to make him feel comfortable in his new adventure.for issiah to receive this hand was due to the hard work of Sarah finding the funding through open bionics foundation.we will always be grateful for the love and support we received from beginning to the end.thank you again
Great experience with the company and Dan was wonderful to work with.
Open bionic has changed my son’s life with the hero arm ! Thank you Emily and open bionics! Emily is amazing and helped us in so many ways !
A BIG PLEASURE to meet and work with. From the first contact on.
Thank you Emily soooooo much from the bottom of my heart ❤️ and to you, too TRACE
I absolutely love my new state-of-the-art Hero Arm! It’s 3D printed to fit me perfectly! It incorporates several advanced features, from three different user modes to carbon fiber cables. My Hero Arm has allowed me to return to many of my previous activities I could no longer do since my amputation.
It made me feel like a whole person. I am definitely looking forward to challenging all that bionic hands have to offer and more. I’d like to thank Emily for the hard work she put into this project, making sure that everything was perfect.
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Tate uses the Hero Arm a lot, estimated at 2+ hours per day. Really helping with being able to open things, it’s an absolute gamechanger and life changer. Helping Tate to become more independent and confident.
Absolutely would like another one and would like to have one for the rest of their life.
OB have been amazing.
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