Welcome to New York! At our New York clinic, it’s our goal to understand the emotional and physical needs of all our patients to customise their experience and determine how the Hero Arm can help them reach their goals.
The first step in your Hero Arm journey is to register on our website. Once registered, a member of our qualification team will reach out to ensure the Hero Arm is right for you. After determining you are an ideal candidate, we’ll set up a video call with our in-house prosthetist so they can answer questions. If funding support is required, you’ll be directed to our funding support team! We’re going to support you through every step of your journey.
At our New York clinic you’ll meet Daniel, Certified Prosthetist & Orthotist with 15 years of experience. He received a Master of Science in Health Administration from Saint Joseph’s University in Philadelphia, and completed the California State University, Dominguez Hills prosthetics program in 2008. After completing his residency and board certifications in prosthetics and orthotics, Daniel gained experience in prosthetics while working closely with Rancho Los Amigos Medical Center, providing prosthetic limbs to numerous patients with a wide range of amputation levels. Daniel believes in a patient-centred approach to providing prosthetic care and is excited about using ground-breaking technology and innovation to help patients achieve their highest potential.
If you choose the Open Bionics clinic in New York, you will be guaranteed to get the Hero Arm for the lowest possible cost available. During your free consultation, we will go over your prosthetic needs and go through social, medical, and prosthetic history to get a better understanding of your goals and how you think the Hero Arm will impact your life. Also, Daniel will assess your limb presentation, determine muscle sites for the Hero Arm electrodes to read and then place the trial kit on your arm. These are all non-invasive practices that will allow you to get an idea of how the Hero Arm would work on your arm.
At your 1st appointment, our prosthetist will do a Hero Arm trial for free which will allow you to practise muscle contractions needed to open and close the hand. Once we find the best muscle sites to place the Hero Arm electrodes and you have had plenty of time to practice, we will get measurements of your limb and a scan or a cast to begin making a Hero Arm liner that fits you perfectly!
At your next appointment, we’ll check that the socket is a perfect fit and that you can undertake a number of activities while wearing it. We’ll note any changes or pressure points that need to be adjusted in the final Hero Arm. We’ll also make sure there is adequate suspension so the final Hero Arm stays on your arm comfortably while giving you a good range of motion. Once we have the optimal fit, you’ll use the Hero Arm trial kit again to further practice the muscle contractions, and we’ll test the final length to make sure it looks good and you are happy with it!
Your final appointment will be the day you get to take home your Hero Arm! We’ll assess the overall fit of the final Hero Arm and make any minor adjustments as needed. We’ll also go through a training session to make sure you understand how to operate the Hero Arm and ensure it’s functioning properly. We’ll also go through any movements and tasks you’d like to achieve. After the final delivery of the Hero Arm, we offer remote follow up appointments. These can be used as additional training sessions or to answer any questions that may come up. If further adjustments are needed after the final fitting, we’ll also offer in-person adjustment and follow up appointments if you prefer. We suggest having the first remote video follow-up about 1 month after you take the Hero Arm home.
Closest Bus Stop: Madison Avenue & East 40th Street. Head east on East 40th Street. Turn north on Park Avenue, we are located on the left.
Closest Subway: Grand Central – 4nd. Cross East 42nd Street and head south on Park Avenue. We are located on the right.
Closest Airport: JFK. Take the AirTrain JFK Red to Jamaica Station. Take the Far Rockaway Branch (Woodside) to Grand Central. Continue south on Park Avenue. We are located on the right.
Closest Public Parking: 213 E 43rd St Garage. Head east on E. 43rd Street. Turn left on 3rd Avenue (south). Turn right on E. 42nd Street (east). Turn left onto Park Avenue. We are located on the right.
If you need to reach our team at the New York Clinic, please see full contact info below:
100 Park Avenue, office number 1664, NY, 10017
Phone # 1-877 HEROARM