We're recruiting for a Clinical Specialist, Internal Sales Manager & Customer Service Manager. Come join an awesome team building advanced and affordable bionic limbs for amputees. Please note that we do not work with recruiters, so please do not message us.
We’re looking for a clinician (Prosthetist or Occupational Therapist) specialised in upper limb prosthetic fittings. Your role will be to strengthen the relationship between Open Bionics and clinical partners fitting our bionic solution “Hero Arm”, a powered multi-articulating and multi-grip prosthetic hand suitable for adults, adolescents and children aged 8+. You will play a key role in supporting Open Bionics clinical partners with the Hero Arm fitting and rehabilitation process, as well as developing a bespoke clinical culture for the product by designing training courses and documentation and supporting clinical claims. The position includes covering the UK market as well as multiple international markets; travelling up to 50% of your working time.
Internal Sales Manager
We are looking for a qualified and experienced Sales Manager to join our team. You will be responsible for overseeing, tracking, reviewing and implementing our sales process, developing long-term relationships with clinical customers and overseeing and tracking individual sales of our products. As a Sales Manager, you should work to satisfy the needs and requirements of our clinical customers and product users, respond to their queries in a timely manner and aspire to deliver an industry leading customer experience. You should have excellent communication skills and be customer service oriented, with a long term view towards successful performance and company growth.
Customer Service Manager
We’re looking for an experienced customer service manager to oversee and deliver industry leading customer service to our customers (prosthetics clinics) and product users. Your primary goal will be to keep the department running in an effective, productive and profitable manner; and to increase customer satisfaction, loyalty and retention.